Contact
Get in touch
We are glad to answer your questions, including confirming that a letter you received from us is genuine.
Phone (texts and calls)
Answered any time, day or night, by an automated assistant. Ask it for a person and it will arrange that on a weekday.
Phone (printed on our letters)
The number on our mailed notices. It reaches the same place, also at any hour.
Read Monday to Friday, 9:00 AM to 5:00 PM ET. We aim to respond within one business day.
Heard from us and not sure it was really us?
That is a reasonable thing to wonder, and checking is the right move. If your question is about a specific case, the link in the text message or the claim link printed on the letter opens your details securely. Either one is matched to a case already on file.
If you no longer have the message, or you simply want to confirm it came from us, call either number above or email contact@theyardsgroup.com and we will be happy to help.