Legal

Privacy Policy

Last updated: June 25, 2026

This Privacy Policy explains how The Yards Claims (“The Yards Claims,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our website, our correspondence, and our claim portal (together, the “Services”). By using the Services, you agree to the practices described here.

1Information we collect

We collect information in the following ways:

• Information you provide. When you contact us, respond to a notice, or submit details through our claim portal, you may provide your name, contact information, property and case identifiers, information about your relationship to a claim, and any documents you choose to share with us.
• Information collected automatically. When you visit our website, our servers may automatically record standard technical information such as your IP address, browser type, device information, the pages you view, and the date and time of your visit. We may use cookies or similar technologies to keep the site functioning and secure.
• Information from public and third-party sources. In the course of our work we may receive or review information from public records and from service providers that help us confirm identities and contact details.

2How we use information

We use the information we collect to:

• Respond to your inquiries and confirm the authenticity of correspondence you have received;
• Review, prepare, and process claims for eligible claimants;
• Communicate with you about your case and provide updates;
• Operate, maintain, secure, and improve the Services;
• Comply with applicable laws and respond to lawful requests.

3How we share information

We do not sell your personal information. We share information only as needed to provide the Services and as permitted by law, including with:

• Service providers who support our operations, such as mailing, document and electronic-signature, identity verification, and payment providers, who are permitted to use the information only to perform services for us;
• County clerks, courts, and counsel as necessary to review or process a claim;
• Authorities or other parties when required by law, to comply with legal process, or to protect the rights, safety, or property of you, us, or others.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories above exclude text messaging originator opt-in data and consent, which is never shared with any third party.

3aText messages

If you give us your mobile number and agree to receive text messages, we may send you messages about the surplus funds matter that concerns you. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or of our assistance with a claim.

You can stop the messages at any time by replying STOP, and you will receive one confirmation that no further messages will be sent. Reply HELP for help, or contact us at contact@theyardsgroup.com.

4Data retention

We retain personal information for as long as it is needed to provide the Services, to maintain accurate records, and to meet our legal, accounting, and recordkeeping obligations. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

5Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

6Your choices

You may request to access, correct, or delete personal information we hold about you, subject to our legal and recordkeeping obligations. You can also ask questions about this policy at any time. To make a request, email us at contact@theyardsgroup.com. Using a surplus recovery service is voluntary, and you may choose not to provide certain information, though doing so may limit our ability to assist you.

7Children’s privacy

The Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children.

8Third-party links

Our website and correspondence may contain links to third-party sites that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.

9Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Your continued use of the Services after a change takes effect constitutes acceptance of the updated policy.

10Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us at contact@theyardsgroup.com.

The Yards Claims is not a government agency or court.